How to Choose the Best Residential HVAC Company

When it comes to HVAC issues with your home, you want to ensure that whoever is working on your HVAC system  is trustworthy. You need a reliable company that will get the job done correctly and efficiently, no matter the task. Sometimes it can be challenging to find the best company to help you, especially when dealing with heating and cooling problems. Whether you’re looking to have a new HVAC system installed or you need some repairs on your current unit, there are a variety of aspects you should keep in mind when trying to choose the ideal residential HVAC company that will fit your needs.

Tips for Finding the Best HVAC Company

There are many more factors than one might think that goes into deciding on an HVAC company. We’ve narrowed the most important considerations to compare when choosing the best HVAC company.

1. Experience

One of the first things to investigate when searching for the best HVAC company is how many years of experience they have. While experience doesn’t always equate to quality of service, it usually shows that a business has been able to provide consistent, outstanding work that has helped them continue their services for a long time. Contractors with experience can learn from previous jobs to quickly identify issues and solve them. With experience comes wisdom, and with wisdom, the job is done properly.

2. Licensing

Assess the HVAC company’s licensing policies before contracting them. You’ll want to ensure their employees have the proper training and certifications needed for the task. Different states may require other permits depending on the job at hand, but the proper licensing for any HVAC business is known as the NATE (North American Technician Excellence) certification.

3. Reviews and References

If you’re still unsure about an HVAC company or want to learn more about their previous jobs, online reviews can help. While you shouldn’t make your entire decision from online reviews, they can shed more light on the company and the customer experience. If you were referred to the business by a family member or friend, you could also talk to them to learn more about how the job was done.

4. Attentive Customer Service

Customer service plays a significant role in any successful business. To many, it’s just as important as the quality of work. Whether you have questions about the services you are paying for or something goes wrong, you should be able to reach someone at the HVAC company who will address your concerns efficiently. You should stay clear of companies that don’t put the customer first.

5. Know Your Needs

Finding the best HVAC company for you will require knowing what you need from them first. Are you in need of repairs on a current system, or do you need a broken system removed and replaced? If you’re not sure what the problem is, you’ll want to call in a professional to assess the situation. Then, you can go into finding the best HVAC company to fix your issue.

6. Estimates

When installing a new heating or cooling system, it’s crucial to get estimates of the job before any work is started. An experienced professional should come to your house, take measurements, assess the problems and current system, determine what needs to be done, and how much it will cost. Estimates will vary, depending on the company and the services required, but it’s always good to get a few when you’re unsure.

You may be familiar with the phrase “you get what you pay for,” and it’s often accurate in the service industry. So, look out for estimates that seem a little too good to be true. With proper installation and equipment, it’s understandable that a professional job appropriately done may cost a bit more. However, it’s much better to have the job done correctly the first time than having to pay someone else to fix it again.

7. Emergency Services 24/7 

Heating and cooling problems are unpredictable and can happen at the worst of times. Because of this, it’s important to have an HVAC company that you can trust with emergency services available for you 24/7. Heating problems can be hazardous, especially in the winter months. So, ensure the HVAC company you pick offers emergency services all of the time.

Speaking With an HVAC Company Before Hiring

Before hiring any HVAC company, speak with them about your exact needs. Having someone come in to change an air conditioning filter is incredibly different than having an entire heating system be removed and a new one installed. Talk to the business to grasp how they can handle the situation and fix it. It’s always better for the company to come in with an idea of the problem before arriving at your home. Speaking with your HVAC company before hiring them will also help identify solutions to the problem and give you accurate estimates on how they can fix it.

Why Choose Smith & Company HVAC Services

At Smith & Company HVAC, we provide top-tier heating and cooling services based out of Crownsville, Maryland. Our team has years of experience, and we’re dedicated to providing professional, efficient services all year round for those who need them. Smith & Company HVAC has you covered from installations to repairs and replacements. Our HVAC technicians work out of both Maryland and Washington D.C. on furnaces, fireplaces, heat pumps, air conditioning units, and more. We also offer 24/7 emergency services whenever a problem arises.

Contact Smith & Company for Help

Whether your brand-new HVAC unit failed on you or you need a new heating system installed, our team of professional HVAC technicians here at Smith & Company can help with even the most problematic heating and cooling issues. If you need assistance in the Maryland or Washington D.C. area, contact us with any HVAC questions or concerns.